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ShanleyHeatingAndCooling.com knows that you
care how information about you is used and shared, and we appreciate your trust
and want you to feel confident in our services and security as it relates to your
personal information. This notice describes our privacy policy. By visiting ShanleyHeatingAndCooling.com, you are accepting the practices described in this Privacy Policy.
What Personal
Information About Visitors Does ShanleyHeatingAndCooling.com Gather?
The information we learn
from visitors helps us personalize and continually improve your online experience
at ShanleyHeatingAndCooling.com. Here are the types of information we gather.
- Information You Give
Us: We receive and store any information you enter on our website or
give us in any other way. You can choose not to provide certain information,
but then you might not be able to take advantage of many of our features.
We use the information that you provide for such purposes as responding to
your requests, fulfilling orders, customizing future visits for you, improving
our site features, and communication with you.
- Automatic Information:
We receive and store certain types of information whenever you interact with
our website. For example, like many websites, we sometimes use "cookies,"
and we obtain certain types of information when your web browser accesses
our website.
- E-mail Communications:
To help us make e-mails more productive to improve service and your online
experience, we sometimes send you newsletters of our services and products,
notifications of changes to our policies, and order confirmations. If you
do not want to receive e-mail from us, other than order notifications and
receipts, please adjust your "Subscription" preferences by logging
into your account.
What About
Cookies?
Cookies are alphanumeric
identifier text files that we transfer to your computers hard drive through
your web browser to enable our systems to recognize your browser and to provide
features such as storage of items in a Shopping Cart between visits.
Does ShanleyHeatingAndCooling.com Share the Information It Receives?
We respect your privacy
and appreciate your business. At no time do we ever provide your account contact
or payment information to any third party vendor, associate or service provider
unless absolutely necessary in order to complete a transaction and order.
How Secure
Is Information About Me?
We work to protect the security
of your information during transmission by using Secure Sockets Layer (SSL)
software, which encrypts information you provide to us for using one of our
products or services. We reveal only the last five digits of your credit card
numbers when confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing. It is
important for you to protect against unauthorized access to your password and
to your computer. Be sure to sign off when finished using a shared computer
by clicking the "log off" link located in the top menu.
Which
Information Can I Access?
ShanleyHeatingAndCooling.com gives you access
to a broad range of information about your account and your interactions with
us for the limited purpose of viewing and, in certain cases, updating that information.
Terms and Conditions, Notices, and Revisions
If you choose to visit ShanleyHeatingAndCooling.com, your visit and any dispute over privacy is subject to this Policy and
our Terms and Conditions, including limitations on damages, arbitration of disputes,
and application of the law of the state of our local state. If you have any
concern about privacy of your personal information as used and collected within
our website, please send us a thorough description by clicking on the "Contact
Us" link on the top menu, and we will try to resolve it.
Our business changes constantly,
and our Privacy Policy and the Conditions of Use will change also. You should check our website frequently to see
recent changes.
Unless stated otherwise, our current Privacy Policy applies to all information
that we have about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the
consent of affected customers.
Information You Give
Us
You provide most such information
when you search, buy, order, post reviews, or other methods of communication
via our website or e-mail to ShanleyHeatingAndCooling.com. As a result of those actions, you might
supply us with such information as your name, address, and phone numbers, and
credit card information.
Automatic
Information
For security purposes ShanleyHeatingAndCooling.com sometimes collects and analyzes the Internet protocol (IP) address used
to connect your computer to the Internet, and to our website. This is done for
your protection for tracking purposes in the unfortunate event that someone
gains access to your personal or financial information and opens an account,
or makes purchases under your name.
Questions
Questions regarding our
Terms and Conditions, Privacy Policy, or other policy related material can be
directed to our support staff by clicking on the "Contact Us" link
in the top menu. Or you can e-mail us at: Service@ShanleyHeatingAndCooling.com
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